(New!) Note to Cristófoli clients – Circular 107/2011 - Click here!
Technical Assistance – Recall Note - Click here!
Cristófoli Equipamentos de Biossegurança Ltda., company established on the market for more than sixteen (16) years, having as a strong company trait to honor all its commitments, is constantly aiming to fulfill its main goal which is to seek the full satisfaction and safety of its clients and employees, INFORMS all its Clients that, while researching for quality improvements of its products already on the market, detected an anomaly of the lids of the AUTOCLAVE MODELS VITALE 12 and 21 LITERS of the batches listed below. This anomaly may alter the product while it is in operation by causing a leak on the lid, and in extreme conditions, a sudden rupture of the lid with a high probability of causing a serious accident.
In order to eliminate any risk to the user, Cristófoli decided to replace the component (lid) that may cause this anomaly. The replacement will be done free of charge by the Manufacturer. Thus, for this recall, the Manufacturer requests that all its Clients that purchased the Autoclaves above listed to contact the Cristófoli Customer Service Department to check if their serial numbers match the recall serial numbers. To help with the identification of the autoclave, please see overleaf the examples of the labels and tags that accompany the product/box.
The Recall will be done by the Cristófoli Authorized Technical Assistance Department. In case of doubts, please contact the Cristófoli Customer Service Department (CSD) by the e-mail: email@example.com – Site: www.cristofoli.com.
Autoclave Vitale 21 alum. Some numbers from series VT _ * * * * * Batch 34/35/36
Autoclave Vitale 12 s. steel Some numbers from series VT _ * * * * * Batch 21
Autoclave Vitale 21 s. steel Some numbers from series VT _ * * * * * Batch 21/22/23
Autoclave Vitale 12 alum. Some numbers from series VTP _ * * * * * Batch 01/02/03
Autoclave Vitale 21 alum. Some numbers from series VTP _ * * * * * Batch 01/03/04
Autoclave Vitale 12 s. steel Some numbers from series VTP _ * * * * * Batch 01/02/03